The email system can be as simple or as complicated as we wish to make it for ourselves. In reality it is a computer program sitting on a computer server. It collects email messages and either puts them into a private "bucket" for collection by the customer or sends them on to another computer server that does the same for that servers customers.

Therefore the majority of problems relate to either a customer trying to collect email from a server that does not exist or trying to access their private "bucket" with an incorrect username and password.

In this case you would try one of the following.

If you get "invalid username or password" errors : Click here to continue.
If you get "can not find server / server timeouts" errors : Click here to continue.

If your problem is not one of these try one of the following topics.

My email does not reach the recipient : Click here to continue.
My friends email does not reach me - Spam Filters : Click here to continue.
My friends email does not reach me - Variable IPs : Click here to continue.
My friends email does not reach me - xx : Click here to continue.
My incoming mail server keeps changing to "localhost" : Click here to continue.
I have problems sending large mail messages : Click here to continue.
Blocking Spam messages : Click here to continue.
My email has filled my hard disk : Click here to continue.
How do I turn on the spell checker : Click here to continue.
How do I backup the Outlook Express Address Book : Click here to continue.
How do I recover an Outlook Express Address Book : Click here to continue.
How do I backup Electronic Mail in Microsoft Outlook : Click here to continue.
How do I restore Electronic Mail in Microsoft Outlook : Click here to continue.
How do I use the Archive Feature in Microsoft Outlook : Click here to continue.
What is an Emoticon : Click here to continue.

Still not covered .... you had better select below

Help me .... I have other problems : Click here to continue.