| All setup and change fees are the same for all Home Account types. |
| Churn Fee - where available |
$110 |
| New Connection Fee - (includes ADSL1 to ADSL2 conversion) |
$150 |
New Connection Includes: Line Connection and Network Setup.
Does not include Modem, Firewall, or onsite installation. |
|
| Available Standard Modems - for self install (Technical staff available at our Standard Technical Rates) |
| Billion 5102 - 4 Port Ethernet Modem/Router with NAT |
$99 |
| Billion 5102s - Single Port Ethernet Modem/Router with NAT |
$66 |
|
| Reconfiguration Fee (Speed Change, Fixed IPs etc) |
$44 |
| Fee for an incorrect Call Out |
Time and Material Cost Only |
| Telstra Fault Desk |
As Charged |
| Fee if customer calls Telstra Fault Desk Directly |
$66 |
| ADSL2 On Peak 06:00am - 12:00 midnight, Off Peak 12:01 - 05:59am |
|
| ADSL2 Services are for a 24 month contract period |
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